CHICAGO, May 10, 2011 /PRNewswire/ -- American Imaging Management (AIM) was selected as one of 20 finalists for the 2011 URAC Awards for Best Practices in Health Care Consumer Empowerment and Protection. URAC, the nation's leading accreditation organization, will honor the finalists during URAC's 12th Annual Quality Summit, October 4-6, 2011 in Chicago, Illinois.
The Imaging Cost and Quality Program, jointly submitted by AIM and WellPoint, Inc., was selected by a distinguished panel of judges out of entries from across the nation. Finalists are invited to present their winning programs at the Annual Quality Summit which will showcase best practices in two categories: consumer decision-making and consumer health improvement.
The Imaging Cost and Quality Program is a new model of engagement that helps health plan members navigate the process of selecting diagnostic imaging facilities by delivering information on cost and capabilities via an outbound telephone call. Health plan members that are enrolled in an AIM program receive a telephone call when they have been identified as needing a diagnostic imaging procedure. During this call, the health plan member is notified of the costs and capabilities of the various diagnostic imaging facilities in their geographic area. Armed with this information, the health plan member can select the imaging facility that best meets their needs in terms of cost and capabilities. In addition to providing information, the call center team also provides support in scheduling appointments with the selected imaging facility.
The program was initially launched by AIM in conjunction with WellPoint's affiliated health plan in Indiana, and has achieved significant member engagement and satisfaction by delivering a level of information that had previously not been available to the general public.
"We are delighted to be selected as a finalist for this prestigious award," said Bran