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“How to Kick-Start Your CAPA Process,” an industry white paper offered by MasterControl Inc. and PathWise Inc., describes a time-tested method that uses deductive reasoning and comparative analysis to help organizations get to the root causes of non-conformances, deviations, customer complaints, and other factors that can lead to corrective action. The paper discusses the different steps of an effective CAPA investigation, a case study, and practical suggestions for adopting a new CAPA process model. Information: www.mastercontrol.com.


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